Enterprise Functions

  • Multi Brand Management

  • Multiple Organisations, Websites & Stores

  • Franchisee Options

  • Internationalisation

  • Marketplace Integrations

Commerce Manager

  • Full Order & Quotation management

  • Multiple Basket & Custom Checkout

  • Multiple Payment Options

  • Approval Workflows

  • B2B corporate account management (Cost Centres / Core Lists / Purchasers / Approvers)

  • Mobile commerce

  • Personalised B2B Catalogue Management

Trading Features

  • Merchandising tools

  • Personalisation & segmentation tools (STP)

  • Audience Targeting & Live Data Capture

  • Faceted search using Elastic Search

  • Cross Sell and Predictive Upsell Mechanics

  • Multilayered Pricing & Promotional Tools

  • Contract Pricing

Marketing Suite

  • CMS & Store Branding Controls

  • Landing Pages

  • Email Marketing

  • SEO Management

  • Digital marketing integrations (Affiliate/Google/Bing)

Sales & CRM Manager

  • Predictive CRM Actions & Alerts

  • Sales rep management (commission structures & Contact Strategies)

  • Sales Team Targeted and Budget Setting

  • Customer Allocations

  • Contact Strategies

  • Customer Fairshare & Gap Analysis

  • Triggered email marketing tools

Customer Service Centre

  • Customer service enablement

  • Supplier integrated RMA/RGA management

  • Flexible Workflow Engine

  • CSAT & NPS Measurement

Procurement & Logistic Manager

  • Drop shipping & pick n wrap delivery options

  • Delivery & returns management

  • Full Supplier FTP and HTTPS Integrations

  • Stock Feed Integrations

  • Inventory Management

  • Stock Management

  • Track POD Integration

Invoicing & Credit Manager

  • Fraud & credit limit management

  • Credit applications

  • Credit control management

  • Multiple Invoice types (inc. Consolidation)

  • Flexible B2B invoicing & statement options

  • Credit notes and good will credit management

  • Accounting Service API’s

  • Purchase Invoice Management

Analytics & Reporting

  • Reporting & gap analysis tools

  • Heads-up display dashboards

  • SSRS reporting

  • Industry benchmarking tools

  • GA integration

  • Power BI dashboards

© CTRL Commerce 2023